Privacy policy

Privacy Policy

Effective / Last Updated: August 17, 2026

This Privacy Policy explains how CDubz DeZigns collects, uses, discloses, and protects personal information when customers and website visitors interact with the CDubz DeZigns website, place orders, submit inquiries, request custom apparel, book Boutique Experiences, communicate with the business, or otherwise use services offered through the website. The website is hosted on Shopify, and certain information is processed by Shopify and other service providers that support store operations.

1. Information We Collect

Depending on how a customer or visitor interacts with CDubz DeZigns, personal information may include name, email address, telephone number, billing and shipping address, order details, product selections, customization information, event or booking details, communications, and other information voluntarily provided through checkout, inquiry forms, contact forms, custom-order submissions, or direct correspondence.

When a customer submits artwork, photographs, logos, names, wording, or other content for a custom product or Experience, CDubz DeZigns may collect and use that content as reasonably necessary to review, prepare, produce, and support the requested order or service.

The website and its service providers may also automatically collect certain device and usage information, such as IP address, browser type, device information, pages viewed, referring pages, approximate location derived from technical information, and interactions with the website.

2. How Information Is Collected

Information may be collected directly from customers and visitors when they place an order, create or use a customer account if that feature is available, submit a form, request a quote, approve custom work, book an Experience, subscribe to communications, contact CDubz DeZigns, or otherwise provide information.

Information may also be collected automatically through Shopify, cookies, similar technologies, and store applications or service providers used to operate, secure, measure, or improve the website.

3. How We Use Personal Information

CDubz DeZigns may use personal information to process and fulfill orders; prepare custom products; provide Boutique Experiences; communicate about orders, inquiries, approvals, shipping, pickups, bookings, or customer service; process payments; prevent fraud or misuse; maintain business and transaction records; improve products, services, and website performance; comply with legal obligations; and protect the rights, property, and safety of customers, CDubz DeZigns, and others.

Where permitted by law and consistent with customer preferences, contact information may also be used to send promotional or marketing communications about products, services, launches, or other CDubz DeZigns updates.

4. Shopify and Other Service Providers

The CDubz DeZigns online store is hosted on Shopify. Shopify and other service providers may process personal information to provide ecommerce hosting, checkout, payment, security, analytics, communications, shipping, customer support, and related services.

CDubz DeZigns may disclose information to service providers only as reasonably necessary for them to perform services on behalf of the business or as otherwise permitted by law. These providers may have their own privacy practices when they process information for their own purposes.

5. Payment Information

Payments made through the website are processed through Shopify and/or authorized payment providers. Full payment-card information is generally processed by those payment providers rather than stored directly by CDubz DeZigns in complete form. CDubz DeZigns may receive transaction information needed to confirm payment, manage orders, address payment issues, and maintain business records.

6. Cookies, Analytics, and Similar Technologies

The website may use cookies and similar technologies that are necessary for core store functions, help remember preferences, support security, measure website performance, understand visitor interactions, and, depending on the store configuration, support advertising or marketing activities.

Visitors may be able to manage certain cookie or privacy preferences through browser settings or privacy controls made available through the storefront. Disabling certain technologies may affect website functionality or the ability to use some features.

7. Marketing Communications

Customers who choose to receive promotional emails or other marketing communications may unsubscribe by using the unsubscribe option included in the communication or by contacting CDubz DeZigns. Opting out of marketing does not prevent transactional or service-related communications that are reasonably necessary for an order, booking, inquiry, or customer-service matter.

8. When Information May Be Disclosed

Personal information may be disclosed to Shopify, payment providers, shipping carriers, delivery or fulfillment providers, website and technology vendors, email or communication providers, analytics providers, professional advisers, and other service providers when reasonably necessary to operate the business and provide requested products or services.

Information may also be disclosed when required by law, legal process, court order, governmental request, or when reasonably necessary to investigate fraud, enforce agreements, protect legal rights, or address security or safety concerns. If the business is reorganized, sold, or transferred, information may be included in the applicable business transaction as permitted by law.

9. Data Retention

CDubz DeZigns retains personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, custom-production records, customer service, accounting and tax obligations, dispute resolution, fraud prevention, legal compliance, and enforcement of agreements. Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

CDubz DeZigns uses reasonable administrative, technical, and operational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should use appropriate care when submitting information online and should protect any account credentials they create or use.

11. Children’s Privacy

The CDubz DeZigns website is intended for adults who are able to place orders or make booking decisions. Products for babies or children do not mean that the website is directed to children under 13. CDubz DeZigns does not knowingly seek personal information directly from children under 13 through the website without appropriate parent or guardian involvement.

When a customer voluntarily provides a child’s name, photograph, or other information for a personalized product or event-related request, the customer represents that they have the authority or permission necessary to provide that information for the requested purpose.

12. Your Privacy Rights

Depending on where a customer or visitor lives and which privacy laws apply, they may have rights relating to their personal information. These rights may include requesting access to personal information, requesting correction or deletion, requesting a copy of certain information, objecting to or restricting certain processing, or opting out of certain sales, sharing, targeted advertising, or marketing activities.

CDubz DeZigns may need to verify the identity of a person making a privacy request before responding. Certain information may be retained or a request may be denied when permitted or required by law, including when information is needed to complete a transaction, maintain legally required records, prevent fraud, resolve disputes, or protect legal rights.

13. California Privacy Rights

California residents may have additional rights under applicable California privacy law. Where the California Consumer Privacy Act, as amended, applies to CDubz DeZigns, qualifying California residents may have rights to know about personal information collected and used, request deletion or correction, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information where applicable, and exercise privacy rights without unlawful discrimination.

CDubz DeZigns does not sell personal information in exchange for monetary payment. If advertising, analytics, or other technologies used by the store are treated as a sale, sharing, or targeted advertising under an applicable privacy law, CDubz DeZigns will provide any legally required notice or opt-out method through the website or applicable privacy controls.

14. Third-Party Websites and Services

The website may contain links to third-party websites, social media platforms, payment services, or other services that are not controlled by CDubz DeZigns. This Privacy Policy does not govern the independent privacy practices of those third parties. Customers should review the privacy information provided by a third-party service before submitting personal information directly to it.

15. Changes to This Privacy Policy

CDubz DeZigns may update this Privacy Policy from time to time to reflect changes in website features, business practices, service providers, legal requirements, or privacy practices. The revised policy will be posted with an updated effective or last-updated date when changes are made.

16. Contacting CDubz DeZigns About Privacy

Questions about this Privacy Policy or requests relating to personal information may be submitted through the CDubz DeZigns website contact method or the customer-service contact information published on the website. Customers should provide enough information for the request to be identified and reviewed, but should not send full payment-card numbers, passwords, or other unnecessary sensitive credentials by email or contact form.